Foundation Chapter (F)

All profiles contain the Foundation chapter, which includes an Overview, Key Strengths & Weaknesses, Value to the Team, Communication, Possible Blind Spots, Dealing with your Difficult Person & Suggestions for Development.

Management Chapter (M)

This chapter is useful for both managers and reports. It enables managers to consider their own management and leadership style as well as the needs of those they manage. This chapter explores the Ideal Environment, Needs in Being Managed, Motivation & Management Style.

Effective Selling (ES)

Anyone whose role involves selling or influencing people will find this chapter invaluable. It is an ideal component for a sales training programme and an excellent coaching tool for sales managers to use with their team members. The chapter explores Before the Sale Begins, Identifying Needs, Proposing, Handling Buyer Resistance, Gaining Commitment, Follow-up and Follow-through & Sales Preference indicators.

Personal Achievement (PA)

This chapter explores how an individual can grow and improve in different areas of personal achievement. It can form an integral part of a Personal Effectiveness programme and/or support a one-to-one coaching programme. The chapter includes Living on Purpose, Life & Time Management, Personal Creativity, Life Long Learning & Learning Style.

Interview (I)

This chapter contains a list of questions that people can use to learn even more about themselves and each other. They are designed to be stretching and difficult, raising levels of self-awareness and identifying areas of strength and areas for development. Although Discovery is no longer used in recruitment due to changes in GDPR legislation, this chapter provides an excellent aid for coaching conversations and personal development.