Fact: Over 50% of the work place are now millennials (under early 30s)
Fact: The average age of retirement in the UK is approximately 65

Staff retention is suffering. With the workplace looking like a combo of reading glasses and wireless headphones, the struggle of managing the younger crowd, and keeping them, is hardly surprising.

I work with teens and young adults educationally and psychologically. Here are three pointers that will improve engagement and retention of millennials in the workplace.

  1. Stop moaning, start accepting

Bottom Line: Different generations offer different things. So long as you view this as a problem, you are crippling your own progress.

Disclaimer: Diversity doesn’t mean anything goes. Maintain your core values and standards, work is not a free for all.

  1. It’s not a hotel, but be accommodating

Bottom Line: Kids nowadays live in a very different world. These kids become your employees.

Disclaimer: Democratic management doesn’t mean no management. There is a difference between democracy and chaos.

  1. Social media and communication. And more communication. And more.

Bottom Line: more millennials than admit it are addicted to social media[12].

Disclaimer: This does not mean you should start gambling, smoking, drinking, or hugging, your colleagues/employees!

Despite their alleged entitlement and inability to communicate properly, some of the current millennial CEOs have earned more money before the age of 35 than most would consider possible… Pinterest, Instagram, Dropbox, Airbnb, Facebook were all founded, or co-founded, by millennials. Surely this is a bunch you can work with!?

If you want to change engagement and retention of millennials at work… stop doing the same thing over and over. Implement change.

“The definition of insanity is doing the same thing over and over again, but expecting different results.”
Albert Einstein


[1] The Difference: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies. By Scott E. Page. Princeton: Princeton University Press, 2007. 448p
[2] Why Diverse Teams Are Smarter, D. Rock & H. Grant.
[3] January 2015 Mc Kinsey: Why diversity matters, V. Hunt, D. Layton & S. Prince.
[4] https://www.unicef.org/rightsite/files/uncrcchilldfriendlylanguage.pdf
[5] https://www.wsj.com/articles/SB122455219391652725
[6] The Narcissism Epidemic: Living in the Age of Entitlement(J. Twenge PH.D.)
[7]  The Selfie Generation: How Our Self-Images Are Changing Our Notions of Privacy, Sex, Consent, and Culture. A. Eler.
[8] Generation Me: Why Today’s Young Americans Are More Confident, Assertive, Entitled-And More Miserable Than Ever Before. J. Twenge.
[9] Journal Article: Selfie: enjoyment or addiction? (R. Kela, N. Khan, R. Saraswat & B. Amin) Journal of Medical Science and Clinical Research. Vol. 5, Issue 1.
[10] JOURNAL ARTICLE: Creating a Just and Democratic Workplace: More Engagement, Less Hierarchy, (J.Rothschild). Contemporary Sociology. Vol. 29, No. 1, Utopian Visions: Engaged Sociologies for the 21st Century (Jan., 2000), pp. 195-213
[11] Flexible Work Hours and Productivity: Some Evidence from the Pharmaceutical Industry (E. Shepard, T. Clifton & D.Kruse).
[12] Journal Article: Online Social Networking and Addiction—A Review of the Psychological Literature. (D. Kuss & M. Griffiths). Int. J. Environ. Res. Public Health 2011, 8(9), 3528-3552
[13] Millennials Are Struggling With Face To Face Communication: Here’s Why, A. Agrawal. Found at: https://www.forbes.com/sites/ajagrawal/2017/05/04/millennials-are-struggling-with-face-to-face-communication-heres-why/#7257e7d826e8
[14] https://www.ama.org/publications/MarketingNews/Pages/feeding-the-addiction.aspx

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