Our Team Development workshops help teams work better together. This section is focused on building stronger relationships, improving communication, increasing trust and creating greater alignment around how a team operates.
To help teams create clear, consistent and effective expectations around priorities, standards, behaviours and ways of working. Build the clarity needed to reduce confusion, strengthen accountability and improve day-to-day performance.
Learning Objectives
Understand why clear expectations are essential for effective people management
Understand why clear expectations are essential for effective people management
Recognise how lack of clarity can lead to confusion, inconsistency and reduced performance
Recognise how lack of clarity can lead to confusion, inconsistency and reduced performance
Identify the role managers play in setting expectations around priorities, standards, behaviours and accountability
Identify the role managers play in setting expectations around priorities, standards, behaviours and accountability
Develop practical strategies to communicate expectations clearly and reinforce them consistently
Develop practical strategies to communicate expectations clearly and reinforce them consistently
Course content
Using models and approaches such as contracting, SMART expectations, clarifying outcomes and expectation check-ins to build greater clarity and consistency
Using models and approaches such as contracting, SMART expectations, clarifying outcomes and expectation check-ins to build greater clarity and consistency
Frameworks for the role clear expectations play in supporting performance, accountability and confidence
Frameworks for the role clear expectations play in supporting performance, accountability and confidence
Discussion tools for the different types of expectations managers need to set, including priorities, standards, behaviours, responsibilities and ways of working
Discussion tools for the different types of expectations managers need to set, including priorities, standards, behaviours, responsibilities and ways of working
Reflection prompts for common causes of confusion, including assumptions, mixed messages, lack of follow-up and unclear ownership
Reflection prompts for common causes of confusion, including assumptions, mixed messages, lack of follow-up and unclear ownership
Optional profiling tools that deepen the workshop experience
Insights Discovery Personal Profiles
Insights Discovery Personal Profiles
The Colour Works Leadership 360º
The Colour Works Leadership 360º
Insights Discovery Full Circle
Insights Discovery Full Circle
Delivery Options
This workshop can be delivered virtually or in person and can be tailored to your organisational language, culture and business context. It can sit as a stand-alone session or as part of a wider pathway, depending on the outcomes you want to achieve.
Potential Pathway options
We can combine similar modules to create a bespoke learning pathway for your teams and leaders.
How can a team get clearer on expectations at work?
Teams usually benefit when expectations around priorities, standards, ownership and behaviours are made explicit. This workshop helps groups surface ambiguity and create clearer agreements around what good looks like.
Can this workshop help reduce confusion and inconsistency in a team?
Yes. It is particularly useful where assumptions, mixed messages or unclear ownership are affecting performance, accountability or trust.
Is this workshop useful for teams going through change or growth?
Yes. It can help teams reset expectations and ways of working when responsibilities, priorities or team structures are shifting.
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